Frequently Asked Questions
Everything you need to know about your favorite hydration companion.
How long do Buzio bottles keep drinks cold or hot?
Our double-wall vacuum insulation technology keeps beverages ice-cold for up to 48 hours and piping hot for up to 24 hours, depending on the model and size.
Are Buzio bottles dishwasher safe?
While our stainless steel bottles are highly durable, we recommend hand washing them with warm soapy water to preserve the powder coating and vacuum seal. Lids and straws are generally top-rack dishwasher safe.
What materials are used in Buzio products?
All Buzio bottles are crafted from 18/8 food-grade stainless steel that is 100% BPA-free, non-toxic, and resistant to rust and flavor transfer.
What is your shipping policy?
We offer standard and expedited shipping options. Most orders are processed within 1-2 business days, and delivery typically takes 3-7 business days depending on your location.
What is your return and warranty policy?
We offer a 30-day money-back guarantee for any reason. Additionally, Buzio products come with a limited lifetime warranty against manufacturing defects.
Do you offer replacement lids or accessories?
Yes, we sell a variety of replacement lids, straws, and carrying pouches on our website to ensure you can continue using your Buzio bottle for years to come.